COVID-19 UPDATE

NOW MONDAY TO SATURDAY

CONTACTLESS SAME DAY LOCAL DELIVERY IS NOW HERE
PLEASE READ DETAILS BELOW

 

DELIVERY AREAS WILL INCLUDE:
  • BURLINGTON
  • OAKVILLE
  • WATERDOWN
  • MISSISSAUGA (SOUTH OF 401 AND WEST OF HURONTARIO ONLY)
**If you live outside of these delivery zones please take advantage of our lowered shipping rates.** 

    TO HAVE YOUR ORDER DELIVERED: 

    • Complete your order via the website and choose the delivery option on the shipping page (a $5 Service Fee will apply)
    • Same day delivery will apply to orders received by 3 PM Monday (NEW) -Saturday. Orders placed after 3 PM will go out on the next delivery day.
    • Delivery days/hours are Monday - Saturday 3:30pm-8pm
    • We are unable to accomodate specific delivery times. 
    • You MUST be home to accept delivery with order confirmation and ID if applicable. SAFE DROP IS NOT AN OPTION
    • Apartment addresses must meet the delivery outside the Lobby 

    You will receive a call from 'UNKNOWN NUMBER' (to protect our privacy) when we reach your address to let you know we have arrived. Once we have verified the order and ID (if applicable) our staff will leave your package. PLEASE PRACTISE PHYSICAL DISTANCING to keep everyone involved as safe as possible.

     

    SHIPPING VIA CANADA POST:

    Online shopping has always been available and we will still get packages out while the world resets itself. To help offset the inconvenience we forced upon you we have adjusted our shipping rates. If you have signed up for our rewards system, you can still log in and collect/redeem points from our website. 

    When shopping online please be aware that we expect to have processing delays and can not promise same day shipping, but we will be doing our very best. Canada Post is also backlogged and experiencing shipping delays. They will not be honouring any shipping guarantee. This is out of our control so please have patience.

    Canada Post has implemented their own policies during this pandemic and so any Age of majority purchases requiring a signature will receive a pick up card in the regular mail. You will be required to pick up your package at the Canada Post outlet listed on your notice.