Payment and Shipping Options
SHIPPING VIA CANADA POST DURING COVID-19
Online shopping has always been available and we will still get packages out while the world resets itself. To help offset the inconvenience we have adjusted our shipping rates. If you have signed up for our rewards system, you can still log in and collect/redeem points from our website.
When shopping online please be aware that we expect to have processing delays and can not promise same day shipping, but we will be doing our very best. Canada Post is also backlogged and experiencing shipping delays. They will not be honouring any shipping guarantee. This is out of our control so please have patience.
Canada Post has implemented their own policies during this pandemic. All orders shipped by us will require you to pick up at your local Postal Outlet and provide Age of Majority I.D. You will receive a pick up notice with instructions on which Postal outlet and/or you can also log in to your account for up to date tracking information.
Twisted Coil Vapes only has access to the same information as your tracking number provides. For further information please call Canada Post directly at 1 (866) 607-6301
PAYMENT OPTIONS
Credit Cards:- VISA
- MASTERCARD
Electronic Money Transfer:
To send payment using Electronic Money Transfer please follow these directions:
***EMT Payments must be received and confirmed within 24 hours or the order will be cancelled.***
1) Log-in to your online banking account with your financial institution.
2) Choose to send money using Email money transfer(E-transfer - EMT).
3) Add payments@twistedcoilvapes.ca as the recipient.
4) Add your order number as a comment to simplify and expedite processing of your order.
5) Send payment.
Auto deposit has been set up for this email. No other action is required.
Typographical Errors
In the event that a Twisted Coil Vapes product is mistakenly listed at an incorrect price, Twisted Coil Vapes reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Twisted Coil Vapes reserves the right to refuse or cancel any such orders whether or not the order has been confirmed. If you have already sent payment, we will cancel your order and your funds will be returned.